Job Description

Job Summary

Our ideal candidate will be: fashionable, possess great interpersonal skills, is inspiring and approachable at all times, provide exemplary customer service skills that appear natural and know how to manage all clients.

Purpose of the Position:

The Frame Stylist/Optometric Assistant will be responsible for the patient's overall experience, from when the patient enters the office through their entire experience at the boutique.

Position Duties:

• Greet patients in a friendly and professional manner while building rapport.'
• Pretesting patients (Autorefractor, Lensometry, Non-contact Tonometry, Topography, Humphrey Visual Field, OCT), contact lens teaches, reception and administrative duties (booking appointments, etc).
• Once patients have done their examination with the doctor, take over and guide the patient through the rest of the boutique experience: Assist patients with frame selection, styling, fitting, lens selection and measurements.
• Enter lab orders and accurate patient information.
• Verify prescription eyeglasses and notify patients when eyewear is ready.
• Dispense, adjust and repair eyewear.
• Schedule follow up appointments as needed.
• Instruct patients on proper eyewear use and care of new eyeglass lenses.
• Troubleshoot and problem solve eyewear concerns and issues to ensure patient satisfaction.
• Monitor job status from optical labs and ensure accuracy and quality.
• Maintain the general appearance of the dispensary and reception area.
• Effectively manage patient encounters including sales, concerns, after care and communications with professionalism + personality.
• Participate in personal and team development training and initiatives including staff meetings & continuing education.
• Establish and maintain effective working relationships with co-workers, senior team, suppliers and the general public.
• Maintain regular consistent and professional attendance, punctuality, personal appearance, and adhere to relevant health and safety procedures.

Responsibilities can change without notice, may be updated frequently and are not limited to the list above.

Job Type / Category

• Locations both in Hamilton Downtown & Uptown.
• Luxury frames: Thierry Lasry, Anne & Valentin, Rapp, Lunor, Cutler & Gross, Etc.
• Attractive hourly rate $19-20 (Up to 40K) + incentives. **OPTICIAN HOURLY RATE CAN BE NEGOTIATED BASED ON EXPERIENCE.
• Ideal working hours: 8:30am - 5:30pm Tuesday/Wednesday/Friday, 10:00am - 7:00pm Thursday, 8:30am - 2:30pm Saturday.

This is an amazing opportunity for those looking to expand their optometric career & work with the best products in the industry.

We are looking for full-time & long-term candidates only.

Required Education, Skills and Qualifications:

• Lensometry
• Repair & Adjustment of frames
• 2-5 years experience in a sales/admin role. (Within the retail/optometric setting considered an asset but not required.)
• Experience in the fashion industry selling high-end products is considered an asset.
• Must be able to work Tuesday through to Saturday.
• Must be fluent in Microsoft Office, have sufficient typing skills and experience with both Mac & Windows.
• Must be adaptable/coachable.
• Must have a sense of urgency and not be intimidated by new experiences but rather eager to seize opportunity.
• Successful candidate must be courteous and punctual.
• Must be extremely detail-oriented, receptive to change and willing to learn new skills.
• Strong interpersonal abilities are required, as well as the ability to think critically and solve problems.

Company Profile

Our involvement in the fashion community in Hamilton & GTA allows us to stand out and become a front-runner in the eyewear industry in Ontario. Our first annual Charity Eyewear Event, VUE was a smashing success and we plan to keep building the momentum that catapults our vision and name as the #1 choice for Hamilton & GTA residents.

We believe in making a vision of every individual.

Please visit us: www.advancedvision.ca

Job Type: Full-time

Salary: $18.00 to $20.00 /hour

Job Type: Full-time

Salary: $18.00 to $20.00 /hour